DarhimLabs Pricing v3
Three clear plans, channel add-ons and usage metering where cost scales with traffic.
Live estimate
Business + usage
Base
€200
Add-ons
€50
Overage
€156
Estimated monthly bill
€405
hard cap: €500 · annual: inactive
Plans
Starter
For your first bot, reception desk and small teams.
No setup fee, 3 bots, 1,500 conversations and a controlled AI cost hard cap.
Bots
3
Retention
90 days
API
none
Support
48 h
Business
For companies running several channels and needing measurable quality.
The best default: voice, workflow builder, approval inbox and 5,000 conversations.
Bots
15
Retention
365 days
API
5,000/mo
Support
8 h
Enterprise
For organizations with SSO, compliance and high volume.
Annual contract, 99.95% SLA, SSO/SCIM, audit controls and dedicated onboarding.
Bots
unlimited
Retention
configurable
API
unlimited
Support
1 h
Recommendation
This calculator uses the same logic as `getRecommendedPlan`: volume, voice, agent count and compliance needs.
Recommended plan
Enterprise
Your requirements point to an enterprise contract and security controls.
Estimated price: €2,023 / mo.
Add-ons + usage
Comparison
| Feature | Starter | Business | Enterprise |
|---|---|---|---|
| AI routing | gpt-4o-mini | GPT + Claude | all models |
| Workflow builder | no | yes | yes |
| Approval inbox | no | yes | yes |
| Custom domain SSL | no | yes | yes |
| SSO / SCIM | no | no | yes |
| Compliance evidence | basic | SOC2 evidence | SOC2 Type 2 + ISO |
FAQ
Yes. The trial lasts 14 days, includes 500 conversations and has no overage. After the trial, the workspace moves to Starter only when you choose paid billing.
A conversation is one continuous user session with a bot, up to 30 minutes of activity. One conversation can contain many messages.
The integration is available, but WhatsApp messages are billed through an add-on because Meta charges per message.
Only after you exceed included conversations, minutes, messages or storage. Starter and Business have hard caps so the bill cannot run away.
Yes. Annual billing gives a 20% discount and is prepaid. Enterprise has a minimum 12-month contract.
Yes. Upgrades apply immediately with Stripe proration. Downgrades apply from the next billing period.
It controls model spend. At thresholds, the system alerts you, and at the hard cap it routes to cheaper models or blocks expensive actions.
Yes for typical volume. Business includes 500 voice minutes and one number. Extra numbers and minutes are usage-based.
Enterprise Standard includes a 99.95% SLA with service credits. Business has an operational SLA without credits.
Yes. Business can add the HIPAA package, Enterprise can include a BAA in the contract process, and Enterprise Plus can include it by default.
BYOM is available as an add-on for Enterprise Standard and above. Enterprise Plus usually includes BYOM in the configuration.
Starter includes 1 workspace, Business includes 3, and Enterprise has no rigid workspace limit. Additional workspaces can be added as an add-on.
Starter does not include API access, Business includes 5,000 calls per month, and Enterprise includes unlimited API under fair use.
Every plan includes storage. Storage overage is billed monthly per GB above the plan limit.
Yes. English locale uses EUR pricing, Stripe Billing invoices, and automated tax handling.
Yes, but only as Enterprise Custom. It requires a custom security review, dedicated cluster and individual agreement.
Next step
No card required to start. If you have high volume, sales will prepare a plan with usage, SLA and migration reimbursement.