One product for conversations, AI agents, knowledge, compliance, mobile operations and developer integrations.
Product operating layer
Every public module supports the same idea: AI operations with data, approval, auditability and real workflows.
All channels, SLA and priorities
WhatsApp, Messenger, live chat, email and voice land in one operational queue with AI confidence, VIP context, internal notes and handoff.
Includes
Agents that execute real tasks
Agent builder with tools, domain allowlists, limits, approval policies, dry-run ReAct and execution replay for operations teams.
Includes
Knowledge with quality control
Sources, crawls, versions, freshness, precision@5, unanswered questions and FAQ suggestions without pretending the system knows what it does not.
Includes
One conversation system
Bots, voice, SMS, email and social channels share the same intents, escalation policies and CRM data.
Includes
Regressions, benchmarks and model routing
Quality Score, hallucination score, answer correctness, RAG recall, cost optimizer and model router in one dashboard.
Includes
Workflow from conversation to outcome
Bookings, invoices, CRM sync, webhooks and follow-ups with a clear audit trail of who or what executed the action.
Includes
Control for demanding organizations
SSO, SCIM, RLS, audit log, DPA, DSAR, retention and evidence center in the same system as AI operations.
Includes
Field operations and offline work
Inbox, leads, approval inbox, push actions, biometric lock and sync queue for teams that do not only work at a desk.
Includes
Roles, workspaces, risk controls, agent approvals and developer APIs are designed as one operating system.